Online Giving FAQs

1.  What is Online Giving?
  • Online Giving is a direct payment program whereby your contribution is debited automatically from your bank account into your church's bank account.
2.  Is Online Giving Safe?
  • Online Giving meets the highest banking-level security standards set forth by the Payment Card industry (PCI) to ensure safe and confidential transactions. In fact, your banking information is encrypted in the system and is not accessible to any users or administrators of the Online Giving system. When you manage your own account information, your church never needs to handle checks or worry about locking up documents containing your account information. And you'll always be certain that your gifts are direct deposited into your church's account.
3.  What are the advantages of Online Giving?
  • It makes it easy to fulfill stewardship commitments, even when you can't attend church. You never have to bring cash or checks to church. Giving electronically also helps the church save money and plan its budget!
4. What information is required to participate in Online Giving?
  • Your name, email address, mailing address, bank account number and check routing number (both numbers are located on the bottom of your checks). 
5.  How are my contributions automatically deducted from my account?
  • Once you complete the online registration form, the contribution amount you specify will automatically be transferred from your bank account to the church's bank account.
6.  When will my contribution be deducted from my account?
  • Your electronic contribution will be debited on the date you specify on the "My Gifts" page of the Online Giving system.
7.  If I do not write checks, how do I keep my checkbook balance straight?
  • Since your contribution is made at a pre-established time, you simply record it in your check register on the appropriate date. Electronic contributions are recorded for you on your bank statement as well as your online reports.
8.  Without a canceled check, how can I prove I made my contribution?
  • Your bank statement and the Online Giving system both provide reports that document your electronic transactions.
9.  Can I put different amounts in offerings and have all of them withdrawn at different times?
  • You can contribute to different offerings at different times; however, you will have to do each one separately. You will receive a receipt for each one.
10.  What if I change bank accounts?
  • Login and update your account information in the "My Payments Methods" window. Each checking/savings account can be changed using the edit button, deleted completely, or new accounts can be added on the right side of the screen.
11.  How much does Online Giving cost?
  • It costs you absolutely nothing!
12.  What if I try Online Giving and don’t like it?
  • You can cancel your authorization by cancelling your gifts and donation dates at any time.
13.  How do I sign up for Online Giving?
  • Click here for step-by-step directions to register.